Frequently Asked Questions
What is WuffTees?
Premium apparel for people whose dogs have become part of who they are. Every design starts with a behavioral truth — something specific enough that the right person sees it and immediately thinks: that's exactly my dog.
If a design could belong to everyone, it doesn't belong here.
The Gear
Are the products available elsewhere?
No. Every WuffTees design is created in-house and available exclusively through our official store. You won't find our collections anywhere else.
How often do you release new designs?
We're always working on new designs, limited drops, and WuffPack Series. Join the WuffPack and follow us on social media for early access, announcements, and new releases.
Why don't you have designs for my breed yet?
Every design begins with a behavioral truth: a moment, a habit, or a personality trait that only makes sense if you've lived it. We'd rather wait until we have the right idea than release something generic.
If your breed isn't here yet, let us know — many of our best ideas start with conversations from the WuffPack.
What sizes do you carry?
S through 3XL. Check the Size Guide before ordering — if you're between sizes, size up.
Do you offer gift cards?
Yes. Get your friends into the pack and let them choose. $50 to $200. No expiration.
Orders
Do you ship internationally?
We currently ship within the USA. Every WuffTees item is printed and shipped in the United States.
International shipping is on the roadmap — join the WuffPack to be the first to know when it opens.
How much does shipping cost?
- Everything: $7.50 flat rate
- Orders over $75: free shipping, applied at checkout
When does my order ship?
Orders are processed within 3 business days, then take 2–7 business days in transit.
Can I track my order?
Yes — every order ships with tracking. You'll receive the link by email as soon as it's on its way.
Is everything in stock?
Not always. Most designs are printed to order, but some colors, sizes, or garments occasionally become unavailable through our production partners. We also release selected designs as limited drops that may not return. If something isn't available today, join the WuffPack for first notice on restocks and upcoming drops.
Returns
Do you accept returns?
Every WuffTees item is printed specifically for your order, so we aren't able to accept standard returns or exchanges. If your order arrives damaged, defective, or incorrect, we'll make it right with a replacement or full refund. Check the Size Guide before ordering — and when in doubt, size up.
Something arrived damaged or wrong. What do I do?
Email hello@wufftees.com within 30 days. Include your order number and a photo. We'll arrange a full refund or replacement.
Can I cancel or change my order?
Email hello@wufftees.com immediately. Once an order enters production, we can't make changes.
Still have a question?
Reach us at hello@wufftees.com. We respond like humans, not ticket systems.